TNDP's Happenings Information
07/07/2010-08/07/2010
Enhancing Administrative & Clerical Skills In The Workplace
Venue
Facilitator
Duration
Kuching
Minarni Tirta
2 days
 
Descriptions :
This two days workshop will help the participants to :
• Develop self awareness and understanding of their roles and responsibilities.To establish a sense of fulfillment and direction in their career and personal lives.
• To develop positive relationship between superiors and colleagues.
• Understand the power of good attitudes. Understanding the difference between listening and hearing Discuss personal presentation and body language.
• CARE- Courtesy, Attitude, Respect and Enthusiasm – any of these four aspect can be a customer service positive or negative in every contact your staff has with a customer
 
Who Should Attend:
All Front-Liner Staff Dealing With Customers
 
Fees :
Early Bird rate : RM 680 per person (Paid on or before 23rd June 2010)
Normal Rate : RM 780 per person
10% discount of the total fees for 3 people from the same corporation/group.
10% discount of the total fees if you register online at http://www.tndp.com.my.
 
Brochures :