This two days workshop will help the participants to :
• Develop self awareness and understanding of their roles and responsibilities.To establish a sense of fulfillment and direction in their career and personal lives.
• To develop positive relationship between superiors and colleagues.
• Understand the power of good attitudes. Understanding the difference between listening and hearing Discuss personal presentation and body language.
• CARE- Courtesy, Attitude, Respect and Enthusiasm – any of these four aspect can be a customer service positive or negative in every contact your staff has with a customer |